What To Expect:
You will be first asked to fill out a brief intake form of your health history.  Then
your therapist will take you into the massage room, discuss your reasons for your
visit, and any goals that you would like for us to reach during your massage session
with us!
After that, you will be asked to undress in private, down to your underpants, or to
whatever amount of clothing is comfortable.  Then, lying down on a comfortably
padded massage table, you will cover yourself with a sheet and blanket.  Only the
part of the body being massaged will be uncovered, and your modesty is respected at
all times!
Our well trained Massage Therapists will not only apply a variety of techniques to
address your particular needs, they will also exude a calm, respectful and
non-judgmental demeanor to allow a sense of trust to develop!

Totally Pampered Day Spa does not offer our clients Hair Styling, Manicures and
Pedicures.


Method of Payment:    
If you are new to Totally Pampered Day Spa, we require a credit card or Gift
Certificate to reserve your appointment service(s).
 We accept CASH, VISA, MASTER
CARD and Personal Checks.  

We at Totally Pampered take special care in preparing for your appointment.
 If you
cannot make your appointment we require 24 hour notice for all cancellation
s.

Appointment cancelled on the day of your confirmed appointment
will be charged
50% of service.
 No-show appointments will be charged at 100% service value.

Gift Certificates
Gift Certificates are non-refundable.  You may use the full dollar amount of your
gift certificate towards the services of your choice as well as you can up-grade your
service if time permits.  Your gift certificate is your form of payment, so please have it
on hand at the start of your appointment.
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SPA ETIQUETTE

We kindly ask that you turn your cell phones off and please speak quietly upon
entering our day spa so that everyone can enjoy their relaxing day spa experience.
        
Attire
Wear whatever is most comfortable.  Remember that Totally Pampered Day Spa does
not assume liability for any lost valuables.

Gratuities
Gratuities are NOT included in our service prices.  Gratuities are greatly appreciated
and are generally 15-20% of the original cost of service(s); however, please feel free to
tip according to your own preference.

Please be on time for your appointment.   If you are late, it cuts into your treatment
time, which cannot always be made up.
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All service prices are subject to change without prior notice!
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Totally Pampered Day Spa
604 1/2 High Street
Suite 500
Portsmouth, VA  23704

Call To Book Your Appointment Today!                                757.399.1578
         POLICIES                             
         &       
        Spa Etiquette